Virtual Consultation
Video consultation over zoom call
Service Description
Experience personalized care and support from the comfort of your own home with our virtual consultation services. We are dedicated to providing a safe and confidential space for you to discuss your mental health concerns and develop a treatment plan that meets your needs. Schedule your virtual consultation today.
Cancellation Policy
We aim to provide the best possible experience for our patients. If for any reason you need to cancel a virtual appointment, we offer a straightforward refund process, as outlined below. Cancellation and Refund Eligibility - You are eligible for a full refund if you cancel your virtual consultation at least 1 hour before the scheduled appointment time. Cancellations made after this period may not be eligible for a refund or may incur a cancellation fee as per our policy. Refund Process - Once we receive your cancellation request, we will process a full refund within 2-3 working days. The refund will be issued to the original payment method used during the booking. How to Request a Cancellation and Refund - To cancel your virtual appointment and request a refund, please follow one of the methods below: a. Online: On the bookings page on our Website, follow the steps to cancel your appointment. b. Email: Send your cancellation request to chilclinic@proton.me with your name, appointment details, and reason for cancellation. Processing Time - After we receive your cancellation request, we will review and confirm the cancellation. Your refund will be processed within 2-3 working days. Depending on your payment provider, it may take an additional 5-7 working days for the refund to appear in your account. Non-Refundable Situations - Refunds are not provided in the following situations: a. Cancellations made after 1 hour of the scheduled appointment. b. Failure to attend a scheduled virtual consultation without prior notice (no-show). c. Cancellations made due to technical issues on the patient’s side (e.g., poor internet connection) unless reported in advance and rescheduled as per our policy.
Contact Details
Dentx, Balaji Nagar, Kukatpally, Hyderabad, Telangana, India
+919666114007
support@ravitejapsy.com
KARLA Mind 36 Jubilee - Best Psychiatrist, Road Number 36, Aditya Enclave, Venkatagiri, Jubilee Hills, Hyderabad, Telangana, India
+919030505090
support@ravitejapsy.com